1.Identification of the company name of the person responsible for the file
In accordance with the provisions of REGULATION (EU) 2016/679, of 27 April 2016, on the Protection of Personal Data, we inform you that the personal data obtained as a result of your sending personal data, will be incorporated into a file owned by Raquel Raga Mas (hereinafter DWS) with address at Calle San Vicente Martir, 208, Valencia, having implemented all the security measures established in the REGULATION (EU) 2016/679.
2. What type of data do we collect?
DWS may collect the following personal information from users of the DWS website through the appropriate forms: name, e-mail address, mailing address, phone number when the user visits the WEBSITE, contacts DWS or participates in DWS promotions or surveys.
In addition, DWS collects all information relating to your navigation on the WEBSITE and your interaction with the brand.
All personal data collected by DWS comes from the data subject.
For what purpose does DWS collect data?
The data subject’s personal data will be processed for the following purposes as applicable:
- Manage and develop the registration on the WEB. The registration will involve the profiling of the user’s navigation on the WEB.
This profiling consists of the use of the customer’s personal data and browsing information such as the pages viewed, the sections of the WEB visited, the location to assess their preferences and/or personal interests in order to evaluate their preferences and/or personal interests,
the sections of the WEB visited, the location to evaluate their preferences and / or personal interests in order to provide the contents of the WEB, offers, services and products appropriate to their profile. - Manage and send information about exclusive promotions, latest news and personalized information tailored to the profile, interests and needs of the interested party as a customer via email, SMS or mail. The sending of this information will involve the profiling of users consisting of using personal data, the history of their purchases if applicable, as well as browsing information on the WEB to evaluate certain aspects related to their personal preferences in order to offer commercial communications appropriate to their profile.
- Communications will be personalized to the customer in terms of content, products or services based on their interests.
To manage communications, please refer to the ‘Subscriptions’ section in My Account. - Respond to the exercise of ARCO+ rights, as well as to queries and complaints.
How long do we keep your data?
DWS will keep personal data only for such period of time as is reasonably necessary taking into account the needs of responding to issues that arise or resolving problems, making improvements, activating its services, and complying with the requirements of applicable law.
issues that arise or resolve problems, make improvements, activate its services, and comply with the requirements of applicable law.
This means that it may retain personal data for a reasonable period of time even after the data subject has stopped using the services of DWS or has stopped using the WEBSITE. After this period, the personal data will be blocked from all DWS systems.
What legitimizes us to process data?
DWS has the following legitimate grounds for processing personal data:
Execution of the contract
The legal basis for the processing of the personal data of the data subject that is collected is the execution of the purchase contract. In this sense, the interested party is obliged to provide the data necessary for its execution. If this data is not provided, it will not be possible to carry out the purchase-sale.
Legal obligations
The management and issuance of the sales invoice is based on the legal obligation of DWS in its relationship with customers.
Consent
In relation to the following purposes, the legal basis for the processing of the data subject’s personal data will be the consent of the data subject, if given:
- WEB registration management
- Management of sending information on exclusive promotions, latest news and personalized information tailored to the profile of the person concerned.
- Response to the exercise of ARCO+ rights, queries and claims by the interested party.
Withdrawal of consent to such processing by the data subject shall not condition the performance of the purchase contract concluded between the data subject and DWS.
Legitimate interest
In relation to the following purposes the legal basis for the processing of the data subject’s personal data will be the legitimate interest of DWS:
- The elaboration of profiles through the navigation on the WEB by a registered user in the same, as well as all those users who have provided us with their data for any other purpose.
- Profiling for sending information about exclusive promotions, latest news and personalized information tailored to the profile of the person concerned.
- Sending satisfaction surveys about the services used by DWS customers in order to solicit feedback and improve them.
Our legitimate interest is to ensure that our WEBSITE remains secure, as well as to help DWS understand the needs, expectations and level of satisfaction of users and therefore improve services, products and brands.
All these actions are carried out in order to improve the level of customer satisfaction and to ensure a unique browsing and shopping experience.
To which recipients can we send the data?
The personal data of the interested party may be transferred/communicated to the following recipients:
- Okiodata Group companies.
- Administrations and Public Bodies when so required by tax, labor, Social Security or any other applicable regulations.
- Companies in charge of data processing, such as franchisees and suppliers providing services to DWS (courier companies, communication sending companies, agencies, profiling companies, etc.)..
International data transfers may also occur in connection with the above transfers/communications for which DWS will use the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield.
As a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.
In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection of such data.
DWS does not sell customer data to third parties under any circumstances.
How does DWS protect data?
The WEB uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms,
all with the aim of preventing unauthorized access to data and ensure the confidentiality of the same.
To achieve these purposes, you agree that DWS may collect data for the purposes of authentication of access controls.
In addition, any transaction made through the WEB is carried out through secure payment systems. Confidential payment data are transmitted directly and in encrypted form (SSL) to the corresponding entity.
DWS declares that it has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.
What are your rights regarding your personal data?
You are entitled to the following rights that can be exercised through the e-mail address info@pickingdocks.com:
- Right of access: You have the right to obtain confirmation as to whether or not DWS is processing personal data concerning you, as well as the right to access the personal data that DWS holds about you.
- Right of rectification: You have the right to request that DWS rectify personal data when it is inaccurate or complete when it is incomplete.
incomplete personal data. If you are registered on our WEBSITE, it may be easier for you to correct it yourself by changing your profile. - Right to erasure/right to be forgotten: You can ask us to delete personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Right of limitation: You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims. exercise or defense of claims.
- Right of portability: You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means.
- Right to object: You may object to the processing of your personal data based on the public or legitimate interest pursued by DWS, including profiling. In this case, DWS will stop processing the data, except for compelling legitimate reasons or for the exercise or defense of possible claims.
- Automated individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
profiling, that produces legal effects concerning you or similarly significantly affects you.
However, it is not possible to exercise this right if the decision is necessary for the conclusion or performance of a contract between you and DWS; is authorized by law applicable to DWS provided that it provides for adequate measures to safeguard your rights, freedoms and legitimate interests; or is based on your explicit consent. - Right to file a complaint: You have the right to file a complaint with the Spanish Data Protection Agency.
In order to process the request, we may ask you to prove your identity.
